Emergency & Out-of-Hours Urgent Support 

 

Contact Information for Tenants and Service Providers

 

 

IN THE EVENT OF A FIRE RAISE THE ALARM AND CALL 999.

DO NOT COLLECT YOUR BELONGINGS GET YOURSELF TO A FIRE ASSEMBLY POINT OR TO A SAFE PLACE DO NOT RETURN UNTIL THE FIRE BRIGADE TELL YOU IT IS SAFE TO DO SO. THEN INFORM A MEMBER OF THE CHRYSALIS STAFF TEAM ON THE APPROPRIATE NUMBER.

 

Call 0800 111 999

To assist us to deal with emergency calls effectively please ONLY call the national gas emergency number on (0800 111 999) if you:

Smell Gas
Suspect an emission of Carbon Monoxide, or
Wish to report a fire or explosion.

Once you have completed your call and undertaken the safety measures we have recommended please be patient; an engineer will be with you as soon as possible.

Please only call back if the situation you have reported changes.

 

FOR OTHER NON-EMERGENCIES SUCH AS TO REPORT A BURGLARY OR THEFT PLEASE CALL THE POLICE ON 101.  FOR EMERGENCIES SUCH AS TO REPORT A SERIOUS VIOLENT OFFENCE OR WHERE YOU OR YOUR HOUSEHOLD FEEL THREATENED WITH ACTUAL OR IMPLIED VIOLENCE CALL 999 THEN CALL CHRYSALIS STAFF ON THE APPROPRIATE NUMBER.

 

Emergency Out Of Hours Support
Telephone: 07584 085613